Zoo Med Creatures Cholla Branch Zoo Med

Fast Shipping with Professional Packaging

We are able offer many shipping options due to our long-term relationship with UPS FedEx DHL. Our warehouse staff are highly trained and will wrap your goods according to our precise and accurate specifications. Your products will go through an exhaustive inspection and securely secured prior to being delivered. Each day, we ship to thousands of customers across many countries. Our dedication to becoming the largest online retailer in the world is shown by this. The warehouses are located located in Europe as much as they are in the USA.

Orders that include more than 1 item are assigned processing periods according to each item.

Before shipping, we will inspect the ordered items carefully before shipping. Most orders are delivered within 48 hours. The time to deliver varies from 3-7 days.

Returns

Due to the multiple parties involved which include the factory as well as the warehouse, we cannot completely manage our stock. Stocks can be changed at any time. Please be aware that it is possible for your order to become unavailable even after you've placed your order.

Our policy lasts for 30 days. If you don't receive the product within the 30 days period, we're not able to provide the option of a refund or exchange.

In order for your item to be returned, it must be unopened and in the same condition as when you received it. The item should be in the original packaging.